Frequently asked questions
Q: Are MISM products safe for sensitive skin?
A: All MISM products are formulated with gentle, traditional botanicals. However, as with any skincare product, we recommend patch testing before first use, especially if you have known sensitivities. Our ingredient lists are complete and transparent to help you make informed choices.
Q: What's your return policy?
A: Due to the personal nature of skincare products and sanitary regulations, we cannot accept returns or exchanges once products have been shipped. We encourage offer detailed ingredient lists to help you make informed decisions before purchasing. For questions about product suitability, please contact us before ordering.
Q: What's the difference between MISM and mass-produced skincare or "Ayurvedic skincare "brands?
A: MISM products are formulated by an actual certified Ayurvedic practitioner using traditional methods and authentic botanical combinations. We create small batches for freshness, use premium ingredients at therapeutic concentrations, and follow genuine Ayurvedic principles rather than just using "Ayurvedic" as a marketing term.
Q: Do you test on animals?
A: Never. We are completely cruelty-free and do not test on animals at any stage of product development.
Q: How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Q: Can I use MISM products if I'm pregnant or nursing?
A: While our ingredients are natural, some botanicals are not recommended during pregnancy or nursing. Please consult your healthcare provider and contact us with specific product questions during these special times.